Content Development/Maintenance

The structured nature of XML documents makes them ideally suited for automated tracking. SiberSafe includes the following features for managing XML content:

 

Chunking

XML files are chunked into fragments based on the granularity definition that is applied. Individual fragments can be managed, tracked and versioned. XML documents thus appear as a hierarchy of fragments and reusable entities.

Index & search

SiberSafe provides powerful index and search capabilities that enable users without intimate knowledge of the repository to locate content quickly and intuitively.

Index By specifying which document types will be indexed, and which elements in XML documents, the administrator can tailor the indexing process to meet the operational needs and experience level of their users. Search Based on criteria such as keyword, phrase, author, creation date range, attribute/value pairs, etc., the search function will locate content in the latest version of all files in the repository, or all historical revisions that provide a match.

Search results include information about each XML fragment that matched the criteria and its place in the content hierarchy of the parent document, enabling the user to locate the precise content required.

Conditional inclusion

Conditional inclusion produces structurally identical variants of the same content, useful when different audiences need content that differs only in some parts. This functionality is implemented via conditional fragments, which are fragments of XML content labeled with one or more audience interest tags. The combination of a fragment's audience interest tags and their respective values determines the audience for which the fragment is intended. Thus, SiberSafe offers not only single source publishing to different formats (such as PDF, HTML, CHM Help, and many others), but also single source content for different target audiences (such as user types, hardware platforms, etc.).

See the demo on conditional inclusion

Link management

XML documents are not always independent and self-contained. They can reference graphics files, EPS files, even other XML files, which become a virtual part of the document that references them. SiberSafe displays all re-use dependencies so the user can see which assets are referenced from within a particular XML document, and which XML documents reference a particular asset. SiberSafe's recursive versioning helps the user detect changes in their documents even when they are applied to a file referenced by the document rather than to the document itself.

SiberSafe also tracks references to external content and remote content, including links to other web sites and other documents. This allows document managers to track all document dependencies.

Context-aware linking

SiberSafe's context-aware link management GUI ensures that all created links are valid. The user selects the link target for inclusion in the document they are editing. SiberSafe generates the link using the appropriate link element according to the DTD or schema being used. That link can then be inserted in the document itself. SiberSafe also requires that all links in a document, fragment, or entity be valid prior to insertion into the repository. This ensures that any user creates only valid links.

Prolog management

Prolog management gives SiberSafe administrators full control over how the code preceding the root element of any XML document will be generated. DTDs or schemas, stylesheets and external entities can be specified in the centrally-defined prolog template and, once configured, these references will appear in the prolog of every document retrieved from the SiberSafe repository. Some editing tools make automatic prolog modifications that can invalidate referential integrity, so SiberSafe strips these when XML documents get checked into the repository. The correct generation of XML document prologs is therefore guaranteed, because it is driven by the central configuration rather than by the content submitted to the repository. Different prolog management configurations can be assigned to different granularities, making it possible to assign different prolog templates to different XML documents. Prolog Management ensures that teams using different tools in different editing environments can interoperate without having to worry about documents being valid in each different context.

Virtual document management

SiberSafe enables users to edit XML content such as fragments and entities which are not valid XML documents. SiberSafe creates valid documents from fragments and entities by wrapping the fragment or entity with the required XML document framework. The user can then edit the fragment or entity using a validating XML editor and, when the edit is complete, SiberSafe strips away the wrapping when the content is checked back in. This allows users not necessarily familiar with the requirements of XML to collaborate on large XML documents.

Audience modeling and variant generation

To support applications that derive content from a database, or that serve content according to audience interests dependent on a condition (age, net worth, currency, etc), different variants can be declared based on relationship to a value (<, <=, =, >=, >). All required variants of documents such as insurance policies, targeted marketing material, custom reports, etc. can be automatically generated via SiberSafe's publishing framework.

Index term management

Document sets often require a common index term catalog so readers can find specific content more easily across the entire set. SiberSafe enables authoring teams to define and use terms in a central index term catalog. The user marks content for inclusion in the index via an easy-to-use GUI, navigating the index term catalog and automatically inserting the selected index term hierarchy (e.g. baking, pastry, jelly filled) in the document, using the elements and attributes for index term specified in the DTD or Schema associated with the document being edited.

See the white paper on Index Term Management

Release Management

Release management enables parallel development on projects that share common content. SiberSafe allows the documentation manager to branch a project, so that a new project team can start a parallel development effort while the original team continues towards their original delivery schedule. This situation often arises when a product is released. It may be necessary for one team to deal with documentation issues on the released product, and another team to start work on the documentation and training material for the next version of the product. Release management tracks the divergences and integrations of changes between different projects and project branches.

See the white paper on Release Management
See the Release Management demo

Supported variants assignment

The document administrator can specify what document variants are valid selections for authors requesting publishing of that document. This reduces the confusion that might arise if too many variants are offered to the author when the publishing request is made.

Integrated Task Analysis

SiberSafe Integrated Task Analysis – available for both SiberSafe XML CMS and SiberSafe DITA Edition – streamlines the entire task analysis process. The linked items in its integrated repository make it easy to identify reusable content and to determine the structure of required information deliverables, even before product development is complete. It’s an innovative and highly efficient approach to documentation development and maintenance.

Download the Integrated Task Analysis datasheet.

Maintenance utilities

Stream Deletion The SiberSafe Stream Deletion utility makes it possible to remove repository streams that are no longer in use, optimizing the database and freeing disk space. History maintenance utilities The new History Compression and Inheritance Elimination utilities help minimize history-related performance degradation. You can choose the date from which to keep information about object changes and remove all preceding history records. The Inheritance Elimination utility enables history compression for databases initially created in SiberSafe 5.0 or earlier.

 

 

 

What our customers say:

Barbara J. Reeder, President, SDI Government Solutions:

"The unprecedented flexibility of the SiberSafe solution and the responsiveness of SiberLogic’s team help us to successfully manage the conversion of technical manuals into any of the evolving standards of the Department of Defense Community.”

Cactus May, Manager, Technical Publications, Tokyo Electron:

"We use SiberSafe in a highly collaborative and complex global environment where it has proven to be both a reliable and flexible CMS. Streamlining the workflow from concept to deliverable with features such as conditional and multi-channel publishing has made us better at what we do. We've run SiberSafe through the paces, but SiberLogic have always been ready to turn whatever was hanging us up into the next great, new feature."

William Gill, Solutions Architect, Innovatia:

"Our experience with SiberLogic during our implementation has been very good. The quality of responses we receive go beyond simply correcting any issue but also provide alternatives and best practice suggestions."

Philip Vallone, Manager, Technical Documentation, SDI Government Solutions

SDI has been using SiberSafe CMS/CSDB for over 5 years to manage and automate its technical documentation development, maintenance and conversion processes. SDI's business is project-driven and every project comes with its own set of standard compliance requirements. SiberSafe has helped SDI to successfully comply with multiple technical publication standards, including S1000D, MIL-STD-2361 and DITA for our commercial and US DoD clients' projects. SiberSafe has tremendously evolved over the years, helping us meet our diverse project requirements. SiberLogic’s technical support and consulting services have helped us meet the project deadlines in our documentation development and conversion projects.

Open Ratings, Dun & Bradstreet

Open Ratings (Dun & Bradstreet) has independently surveyed multiple SiberLogic's customer accounts and gave SiberLogic high marks for its past performance in a number of business related categories, based on the quality of its products and services. Download a copy of the Open Ratings evaluation report from our website

 

Product Information Line

If you have a specific question about our technology, please call our product information line at 905-761-7334 ext 233 from 9am to 5pm EST.

Downloads
Managing DITA content

Whitepaper

Benefits and challenges of the DITA content model that can be faced by technical documentation teams dealing with complex, long-lived, and evolving material.
SiberSafe integration with the FrameMaker Application Pack for DITA, and the DITA Open Toolkit

Flash Demo

Includes insertion and navigation of conrefs and links from within FrameMaker; and DITA map publication to PDF via the DITA OT with conrefs etc. resolved and rendered.
SiberSafe/FrameMaker integration

Flash Demo

See SiberSafe run from FrameMaker to deliver an effective content management environment for technical documentation.
Authoring with SiberSafe XMetaL Integration

Flash Demo

Using SiberSafe XMetaL integration allows increasing significantly convenience and effectiveness of authors work.
SiberSafe XML Communicator and DITA

Flash Demo

DITA authoring with SiberSafe’s integral XML editor.
SiberSafe S1000D Edition with XMetaL Integration

Whitepaper

This white paper provides a detailed overview of the challenges of S1000D and how SiberSafe and XMetaL address them.
SiberSafe DITA Edition

Whitepaper

This document describes the various features included in SiberSafe's DITA solution